Returns & Exchanges

At Honolulu Pickleball Company, we want you to be fully satisfied with your gear. If your equipment doesn't meet your expectations, you may return or exchange unused items within 30 days of purchase.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and paddles are in their protective covers.

3

Label and Ship

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Quality Inspection and Refund

Once our team inspects the returned gear for quality assurance, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing