Frequently Asked Questions
Everything you need to know about the island's premier pickleball gear.
What makes Honolulu Pickleball Company paddles unique?
Our paddles are engineered with high-performance carbon fiber and honeycomb cores, specifically designed to withstand tropical humidity while providing the perfect balance of power and control.
How long does shipping take within the islands and to the mainland?
Orders within Hawaii typically arrive in 1-2 business days. For the US mainland, we offer expedited shipping options that usually arrive within 3-5 business days.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your paddle's performance, you can return it for a full refund, provided it shows no signs of excessive wear or damage.
Do you offer a warranty on your sports equipment?
Yes, all our paddles come with a 6-month limited warranty against manufacturer defects to ensure you can play with confidence.
Can I test a paddle before purchasing?
Local players in Honolulu can visit our partner courts for demo days. For online customers, our 30-day satisfaction guarantee serves as your at-home trial period.
How should I clean and maintain my pickleball paddle?
To maintain grit and surface tension, wipe your paddle with a damp microfiber cloth after play. Avoid leaving it in direct sunlight or a hot car for extended periods to preserve the core integrity.